Payment & Cancellation

Please find detailed information regarding methods of payment, cancellation and name changes below.

Terms of payment

All payments must be made in EURO (€) incl. 7.7% VAT. All invoices include VAT. All payments must be received within 30 days after invoice date but not later than 5 working days after the stated deadlines and at least before the start of the meeting. If we receive payment 5 days after the stated deadlines, you will be charged a higher fee.
Note: If bank payments are not received on our bank account before the start of the meeting, access to the virtual platform will be denied.

Methods of payment

By credit card
AMEX, VISA and Mastercard are accepted. Online payments will be processed through the secured payment page in the online registration system.

By bank transfer

If you choose to pay by bank transfer, you will need to register online first. Then make the payment through your bank and send a copy of the transfer by email to the registration department. After your payment is received, the online registration will be automatically finalized. Please mention the registration number as a payment reference on your bank transfer to ensure payment is allocated to the correct registration.

Transfer should be made to:
European Association of Urology
Spitalgasse 2
3011 Berne, Switzerland

Account: CH02 0483 5037 6021 8202 1

Bank: Credit Suisse Schweiz AG
Paradeplatz 8
Zurich, Switzerland

Proof of transfer should be sent to:
Congress Consultants B.V. – EAUN21
P.O. Box 30016
6803 AA Arnhem
The Netherlands

Cancellation or changes

Any cancellation or changes in your registration must be notified in writing and will be subject to the following conditions
Please inform our registration department about any changes by email:

Cancellation of Registration

Deadline Fee, including 7.7% VAT
Until 2 August 2021 50% refund
After 2 August 2021 No refund

Refunds of group registrations will be handled after the congress.

Name Change

(only applicable for Group Registrations)
Fee, including 7.7% VAT
Until 2 August 2021 €35 for administration costs
After 2 August 2021 Name change no longer possible

Terms and conditions
All registrations are subject to our terms and conditions. A copy of the terms and conditions can be downloaded here.