Payment & Cancellation

Please find detailed information regarding methods of payment, cancellation and name changes below.

Terms of payment

All payments must be made in EURO (€) incl. 20% VAT. All invoices include VAT. All payments must be received no later than 5 working days after the stated registration deadlines. If the payment is not received within the deadlines a higher fee will be charged. In case of the final registration fee (onsite fee) the payment needs to be received before the start of the meeting. Access to the meeting (physical and online) will not be given without payment of the full fee.

Methods of payment

By credit card
AMEX, VISA and Mastercard are accepted. Online payments will be processed through the secured payment page in the online registration system. We don’t charge any additional fee for credit card payments, however check with your bank/credit card company to see if they charge any additional fees.

By bank transfer
If you choose to pay by bank transfer, you will need to register online first, at the payment step you can mention that you will pay by bank transfer. As soon as you have finished the registration you need to make the payment through your bank and send a copy of the transfer to us (by e-mail). After your payment is received, the online registration will automatically be finalized.
Please mention the registration ID number as a payment reference on your bank transfer to ensure payment is allocated to the correct registration.

Our bank details are mentioned on the invoice.

Proof of transfer should be sent to:

Cancellation or changes

Any cancellation or changes in your registration must be notified in writing by sending an email to and will be subject to the following conditions:

Cancellation of Registration

Deadline Fee, including VAT
1 October 2023 – 5 February 2024 €65
6 February – 4 March 2024 50% will be refunded
As of 5 March 2024 No refund

Refunds of group registrations will be handled after the congress.

Name Change

(only applicable for Group Registrations)
Fee, including VAT
1 October 2023 – 5 February 2024 Free
6 February – 4 March 2024 €35
As of 5 March 2024 Name change no longer possible

Terms and conditions
All registrations are subject to our terms and conditions. A copy of the terms and conditions can be downloaded here.